Our room on 2nd floor had poor ventilation and smelled musty after showering even after letting the fan run. Another family said their room on 3rd had a smell right from check-in. Room had big cracks in wall and ceiling. Areas around bottom of shower and bathroom door clearly show age and not the cleanliest. Breakfast on Saturday was supposed to go to 10am but when our team came back from our game at 9:45 there was nothing left to eat and nobody there get more out or provide any. The beds and even the pull out couch was comfy though - got good nights sleep, which is most important.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Krista
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Peter
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
george
2๋ฐ ์ฌํ
2/10
To start off, we got there and the pool was "out of service". I approached the staff and was informed that the pool would be out all week/ weekend. This would have been nice to know when booking the room. I contacted hotels.com customer service, who called the hotel to try to get more info about the pool. The hotel staff informed the costumer service rep that the pool would be reopened that evening. What could have been so bad that the pool was closed for a week but then as soon as i request a refund, it's fixed? I decided it was best for me and my son not to swim in the pool.
The breakfast was not good. The pancake maker was broken, there was hardly any eggs, sausage and zero bacon.
Brian
4๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Room was falling apart,very little water pressure, food left in the refrigerator, housekeeper barged in the room even though we said we didn't need anything and we were still sleeping
Christie
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
We arrived late at night. Our requested upper room had all odor, so they had already moved us to a ground floor. No coffee or tea for the am. The 2nd day, neither key worked. We had coffee & tea, but no cups for our early morning departure.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
8/10
great beds and comforter
janice
1๋ฐ ์ฌํ
8/10
Julie
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Eric
1๋ฐ ์ฌํ
10/10
Angelica Joy
1๋ฐ ์ฌํ
10/10
Amanda
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Tony
1๋ฐ ์ฌํ
8/10
It was a very good stay. The only concern we had was the tub/shower; it is a true safety hazard. Because of the soft water (which was appreciated), the tub was very slippery. Glad we are not any older or feebler or it could have been a problem. Otherwise, it was a very nice hotel.
Joseph
1๋ฐ ์ฌํ
10/10
My husband and I booked the double queen suite with sofa bed for ourselves and our 4 kids (ages 11, 10, 5 & 1). We had an excellent experience! The beds were comfortable, even the sofa bed which is very rare! The room, bedding and towels were clean. The room was also spacious enough for our kids to roam around and play a bit before bed! The service was great! Staff was very friendly and accommodating to our requests for extra bedding, pillows and towels (we have a big family!). The free full breakfast was pretty good. There was something to make for each of my kids, which is a huge plus! We would definitely book again!
Ciara
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Very polite and very attentive customer service from the entire staff! Made us feel very welcome.