Nothing
I am a diamoId Hilton member and i can't believe this was a Hilton .
Julie
์น๊ตฌ์ 5๋ฐ ์ฌํ
8/10
Need updates to inside hotel.
Taresa Hyshaw
1๋ฐ ๋ก๋งจํฑ ์ฌํ
6/10
I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Yvette
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
The condition of my room was not so greatโฆ.the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leakyโฆ..just a lot of little things that made my stay uncomfortableโฆ.will never stay at a Double Tree again.
Mel
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Leonid
2๋ฐ ์ฌํ
6/10
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Tiffany Holmes
3๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
8/10
Haley was extraordinary. They all were very accommodating except for one person who wouldnโt get us ice (I went to all floors for ice and they didnโt work). Everyone else was super great!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๋ก๋งจํฑ ์ฌํ
8/10
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasnโt open. Bathtub drain was clogged.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
6/10
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Mary Margaret
4๋ฐ ์ฌํ
6/10
I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Derrick
2๋ฐ ๋ก๋งจํฑ ์ฌํ
4/10
Shana S
3๋ฐ ์ฌํ
6/10
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didnโt include the omelet station).
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
10/10
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Marlys
1๋ฐ ์ฌํ
2/10
This property was filthy. I would not recommend.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
10/10
Very clean and staff was wonderful
Easy check in and out
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Was conveniently off the highway and close to many places in Cleveland
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๋ก๋งจํฑ ์ฌํ
6/10
Donica
4๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
2/10
Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didnโt work. One of the worst experiences of my business travel life.