2/10 - 별로예요
2025년 2월 24일
Horrible experience
We tried to check in at around 2:30 pm and was told by front desk that they were over booked and if I wanted a room I needed to be standing in the lobby at 3pm and I was not promised a room. We checked in and were given keys to room . Walked in room and started to put our belongings away and we into the bathroom where there was a used bar of soap and shavings of hair on floor and wall of shower disgusting. Called front desk and he had me on the phone then called house keeper and ask housekeeper while I was on the phone if she cleaned our room she said yes then he told her I needed to speak to her then hung up. House keeper came in and I ask for spray cleaner to spray the bathroom so I could shower. She said “ we have no cleaner we’re all out”” she said the owner was supposed to buy cleaner”
She then used one of our face towels and picked up the bar of soap.
Jessica
Jessica 님, 2박 여행
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