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In contrast to some other reviews, our stay was wonderful, with all staff members being very welcoming. At check in, I mentioned that the resort fee should be waived, and apparently that information is hard to see on the reservation page but is there. When I explained that this was an anniversary trip, we were congratulated and later given free drink cards. Having stayed at numerous hotels in South Beach, I understand that space is usually compact in the rooms, but appreciated the quirky layout of Dreams. My only request would be an outlet or charging station next to the nightstand on both sides instead of on the wall nearby.

Everyone at DREAMS made us feel like we were guests.....that’s a good thing! Whoever is managing needs to let the staff know that they are doing an exceptional job. We will be back....to be honest, my wife and are were always reluctant to stay in South Beach, but we will return. Justin is a tremendous asset in the hospitality business.

Loved my room, roof top pool, and location. The front desk staff was a little snooty and aloof but that wasn’t such a big deal because everything else was so great.

Great location! Had a amazing trip

I am floored by how expensive the nightly rate is and how little you get for your money: i paid for a suite, i have a tiny regular room. It's 7am on a Friday and I've been abruptly awaken by service trucks banging loudly, laying in on the horn, and a raucous in the hallway (by staff) - a disturbing cacophony to wake up to! How can you gauge ppl for $300+/night and have this situation? 300+/ night and no amenities, no solutions for your customers... notihing. What a terrible experience - don't believe the photos, btw, they are incredibly deceptive.