I was so excited to check in and upon arrival learned that the hotel was under complete renovation. The really nice woman at the makeshift front desk area told me they tried to call me and tell me about the renovation and the fact that the suite I booked was not ready. I did not receive any calls. It was disappointing to arrive and not get the room I booked and to be in a hotel that is a complete construction zone.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 5์ผ
Not what we were hoping.
Unfortunately, we didnโt know the hotel was under renovation when we booked our stay. So, continental breakfast was not as it should have been (i.e., no freshly cooked foods such as eggs, sausage, etc.) They did warm up cinnamon rolls and offer breads/bagels that could be toasted. The pool was not an option. My daughter was very bummed, as this was something she was looking forward to on our trip.
Unrelated to the renovations, our room had ants very bad. Minutes after a piece of food fell on the floor, ants were moving the tiny piece of food. They were all over in the bathroom. Also, no one came in to clean up the room while we were gone for the day.
The beds were comfortable.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Bathroom toilet was dirty around the screws that hold the seat
Tom
Tom ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Judith
Judith ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Pleased traveler
They are under renovations in the lobby but we were still able to have what we wanted for a quick breakfast. Our room had been renovated and was lovely. Had a nice chat with the desk clerk and breakfast lady this morning.
Judy Lynne
Judy Lynne ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 8์ผ
Good experience.
Bathroom shower needs to be updated!!!
Water leaking out & big puddle on the floor.
Charlotte
Charlotte ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
Kevin
Kevin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Maja
Maja ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 22์ผ
The room was fine. It was one of there newly renovated rooms. There was no hair dryer in the room, which you normally would see. The breakfast was only minimal take and go due to renovation. No pool open. Wish we would have been informed ahead of time of renovation, so we could have stayed elsewhere with a pool. It should be a beautiful place when renovations are done.
Melissa
Melissa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 17์ผ
Under construction. Noisy as expected. Breakfast was awful. Asked where was safe
To park as doing roof. We use handicap parking. Woman looks as us and says you park in the parking lot. I said I realize that but can we
Safely use handicapped area. Yeah should be good. They also charged me incidentals of $168. I never had incidentals. Oh must be a mistake. Not
Impressed. Only good thing was room very nice, clean. Wouldnโt stay again or recommended
Lynn
Lynn ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 16์ผ
Waterford stay
Under renovation, no idea ... no pool , loud in the rooms can hear doors slam all night
The frint counter person was very friendly. Hotel a mess without any warning
ROBERT
ROBERT ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 9์ผ
Property under construction, workers are their 8am-8pm. Hotel is beautiful otherwise.
Fredericka
Fredericka ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 7์ผ
The reason why i didnโt leave 5 stars is because they were doing renovations, when i booked the room there was nothing said there was Renoโs going on. But other than that. The hotel was super nice. And the staff was super friendly!
Heather
Heather ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 5์ผ
LANCE
LANCE ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
Personable reception and breakfast interaction with the team. Very nice and sweet. I will come back and stay when I visit again. Shower curtains need to be longer to block the water from getting on the floor.
Mi
Mi ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 2์ผ
Customer service
Benjamin at the front desk was extremely helpful with my reservation. The hotel was so comfortable. I've stayed there before and would stay there again.