2/10 - 별로예요
2025년 2월 22일
Bad experience in an interesting hotel
Came for Valentines Weekend w my wife. Boiler problems so water was cold and dirty. No showers possible while we were there. Cochroach in the kitchen area. Was told there were no other rooms to move to. Really a poor experience. I was contacted by Elisa on Sat who apologized and offered a 5 day complimentary stay, which she would email on Sun.
I contacted her on Mon when the voucher didn't show and she said she would take care of it 1st thing on Weds when she returned to the office. I have since emailed and texted her, as nothing was sent, but she has not answered.
A bad experience, followed by a broken committment from a property manager, leaves a very bad impression of this property and its desire and ability to serve thier guests.
John
John 님, 2박 여행
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