LO BUENO: El hotel esta muy bonito, tiene mucha naturaleza. Es antiguo pero le dan mantenimiento. La habitacion es comoda y con buena vista. Tiene un equipo de animaciรณn muy bueno que hacen tu estancia muy entretenida y divertida. buenos espectรกculos por las noches. La mayorรญa del personal es amable aunque siempre le dan preferencia a los extranjeros. Cuentan con un restaurante bufet que ofrece muy buena variedad de comida y los meseros son amables. LO NO TAN BUENO : El piso del baรฑo es super resbaloso y no ponen un tapete para evitar caรญdas. Tienen un restaurante francรฉs que no ofrece platillos franceses. Tienen un restaurante japones de mediana calidad. LO MALO: Imposible baรฑarse en el mar por la inmensa cantidad de sargazo.
Dora
Dora ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 30์ผ
Thomas
Thomas ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
LA COMIDA ES DELICIOSA!!
El personal en general todos son muy amables, la comida en todos los restaurantes deliciosa en especial en el Restaurante Francรฉs, Italiano, Mexicano y el internacional, hotel cรณmodo y bonito.
Alejandro Jose
Alejandro Jose ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
Natalia de Jesรบs
Natalia de Jesรบs ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 13์ผ
Del 10!!
Todo excelente, buena calidad de comida el staff de 10, no hay quejas!!
Marcel
Marcel ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
Everything was absolutely wonderful from the resort, the food, and entertainment! Budget friendly and definitely worth it! Experience team is the life of the party and definitely donโt miss out on the foam party and Japanese restaurant
Grace
Grace ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 24์ผ
KaAundria
KaAundria ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Fun spot
We booked last minute during July which had lots of seaweed but we spent most of our time in the pool so we were fine. Iโm positive they keep the beach very clean once seaweed season is over. The hotel could use a little updating but honestly I would book again. The food at all restaurants was very good and drinks were good. The pool activities were lots of fun. My room was very comfortable and clean and perfectly located to restaurants and pool (bldg 18) I have no complaints
Jennifer Cristin
Jennifer Cristin ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 19์ผ
Good hotel
Clean and food was very good. Service good. Needs a refurb soon but overall ok for a week in the sun. Just about a 4*
Lee
Lee ๋, 11๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Thumbs Up!!
Was a great trip staff friendly, clean and great entertainment at the pool!
Julie
Julie ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
Phillip Green,
Phillip Green, ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 21์ผ
I go to Cancun 3-4 times a year and have stayed at many resorts. This is a beautiful property with soft beds, cold rooms and very clean. Food is ok
Mark
Mark ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
We LOVED our stay at the Ocean Maya Royale! The food and drinks were delicious, and the service & hospitality was some of the best Iโve had in the Playa Del Carmen area. Food was good across the board, but our standouts were the teppanyaki at Sookoso, and Italian night at La Hacienda! Shoutout to our servers Carlos and Yovannetti for being so hospitable and going above and beyond! The entertainment team was so friendly with such positive energy, and made our time at the resort a blast! We loved chatting with and getting to know our new friends Kenndell, Moises, Viri and Victor. Aqua aerobics with Kenndell was one of our favourite activitiesโ heโs so much fun and knows how to teach a great class! We will absolutely be coming back.
Hannah
Hannah ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Bardzo czysty oลrodek. Jedzenie super,bardzo miลa obsลuga
Kazimierz
Kazimierz ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 19์ผ
Juventina
Juventina ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 19์ผ
Star was very friendly except one women in the privileged area was very rude, they treat you like a second class guest when you donโt upgrade to the privilege level we had a hard time getting into the tepenyaki restaurant until we complained then they got us in rooms where very comfortable, had a smell to the resort but I think it was the sea weed problem, they where working from early morning to night to try and clean it up so not to bad of a vacation
Shane
Shane ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
The resort was top notch with beautiful landscaping, extremely friendly staff, clean rooms and great food options. The beach was sadly overrun with Sargassum seaweed which made the beach unusable. I strongly suggest you book for between October and April to have the full experience of this amazing resort
daniel
daniel ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Awesome resort! Best hospitality and great amenities and ambience
SUNIL
SUNIL ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Magdrie
Magdrie ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Everything was amazinggggg ! Everyone super hospitable, entertainment by the pool and the food was great. Will definitely return!