I'm not one to usually write negative reviews, but considering the time and expense that goes into planning a trip, I felt obligated to share my honest opinion. My goal is to provide helpful feedback for others, not to criticize excessively. My husband and I travel every three months, and we're not looking for luxury, just a comfortable and enjoyable experience.The staff were friendly and helpful, the food was okay but good at Blu Mone restaurant.I like to mentioned that my room was extremely clean.
However, there were a few issues that prevented my stay from being perfect.
The swimming pool area was disappointing. People were allowed to reserve towels for 24 hours, which meant that there were never available seets. Additionally, the pool and beache area was not well-maintained.
During my stay, I also experienced a couple of days without hot water in the shower
Although the staff did eventually fix the issue, it was frustrating that it happened in the first place.Finally, I was disturbed to find cockroaches in the fridge. I hope that the hotel will take steps to address these issues and provide a better experience for future guests in room 1001
Overall, I would recommend this hotel for its cleanliness, friendly staff.If you like drinks be careful drinks are very sweet beer is not so cold.Also I would not recomand this hotel for younger travelers.