2/10 - 별로예요
2025년 5월 22일
Night clerk has room for improvement
Checking me in was an inconvenience to the night clerk. Was very curt & displeased about having to do her job. After seeinf where the room was located & lack of parking, I went back to the office to request a 1st floor unit as i was traveling solo with my two dogs. She put me in a room almost directly below the 1st room. So i went back the 3rd time to request a room which was in a more inconvenient location and stayed the room number where another guest could hear which is not safe. I worked in hotels & we'd only state the room # if there wasnt another guest around for safety & privacy reasons & if there was another guest, just point at the # and where the room is located on the map, she seemed to think it was safe for a female travler to have an unknown man hear the room number. After seeing its location, i went back & requested the 1st room. She wouldve got a tip as i know thats nice being in that position before but her attitude was ridiculous and subpar for the brand's standard. Room was non-smoking but the people next door were smoking so it was like it was a smoking room. Room could use some cleaning, bathtub was gross the caulk was moldy & black. Remote was sticky. AC worked like a charm!
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