Price vs. Reality: A Major Disappointment
Let's start with the price. I paid double the usual weekday rate for my Saturday stay, so my expectations were naturally high. If I'd paid the regular $65, I might have been more forgiving, but at this price, it was a letdown.
Breakfast: All Style, No Substance
The breakfast photos online looked great, but the reality was disappointing. No waffles, even though they're in the pictures. The decaf coffee machine was out of order, no granola for the yogurt, and no hot water for oatmeal. The eggs and sausage tasted like they'd been in the freezer too long.
Room: Dirty and Noisy
Our first-floor room had upstairs neighbors who sounded like they were stomping on my head until 3 am. The room itself wasn't clean. There was gum on the wall, grime in the shower, and the shower water indicator was upside down. The window shade was broken halfway down, even though the power was on. Check out the photos for proof.
Beds: Beyond Uncomfortable
The beds were basically 6-inch inner springs on a steel frame. They slid around easily. The "pillow top" was a worn-out bamboo cover that did nothing to soften the mattress.
Staff: Friendly but Useless
The staff were friendly but unhelpful when it came to addressing any of my complaints. They didn't seem to care about resolving the issues I had.
Overall: Not Worth the Price
In conclusion, this hotel was overpriced and underwhe