Dangerous Conditions and Shocking Lack of Basic Amenities
"I cannot recommend this hotel. My recent stay was marred by two significant and unacceptable issues.
First, the side entrance and exit were dangerously icy and covered in snow, over 24 hours after the last snowfall. This blatant negligence resulted in my daughter slipping and falling, potentially causing injury. This is a serious safety hazard and reflects a complete disregard for guest safety. Hotels have a fundamental responsibility to maintain safe conditions, and this property failed miserably.
Second, and equally shocking, was the complete lack of readily available drinking water. In a high desert environment like Northern AZ, access to hydration is crucial. This hotel restricted drinking water access to breakfast hours only, which is not only incredibly inconvenient but also potentially dangerous. Even budget motels offer basic water access, making this oversight completely unacceptable.
The combination of dangerous conditions and the lack of basic amenities like drinking water made my stay extremely disappointing. I will not be returning, and I strongly advise others to consider alternative accommodations. This property clearly prioritizes profit over guest safety and comfort."