When this place first opened, it was great. I decided to stay here since the major chains were filled; however, I remember this as a reasonable, clean, decently appointed hotel. First, I checked in and they wanted to scan the ID's of all residents. I have never had this experience at the Marriott, Hilton, IHG, etc. This alerted me that they have a problem with security. Next, I went around to the side entrance since this was closer to my room and found that the key hardly worked...when it finally did I couldn't hold the door open for more than a few minutes to get bring in my luggage. Lastly, the room was very dated. They had not renovated their appliances or furnishings. The wood was chipped on the dresser...the bathroom had cigarette burns all over. The boiler or hot water supply is severely limited, and I had to move to a new room to get hot water. The place seemed more like an adult halfway house than a hotel.