My stay was very bad! I was not informed of fees for dirty towels. I was charged 85.00 for dirty towels. My advice for anyone staying here bring your on blankets and towels. Or just donโt stay here !
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 30์ผ
Poor customer service
Check-in was fair not great. The clerk barely whispered had to continuously ask her to repeat herself. She didnโt tell me the room number or the WiFi name just handed me the card. The day of checkout I called downstairs and asked for towels to be brought up and was told I had to bring the dirty towels down in order to get new ones. I asked where was housekeeping that they could come get the dirty towels but it wasnโt my job to be bringing down dirty towels. I told her I would just go buy my own towels. When I left to go purchase towels I stopped by the desk and asked again and the clerk told me everyone should just know housekeeping doesnโt assist when someone is in the room. In my 41 years of living I have never been told that housekeeping canโt bring you CLEAN TOWELS! Itโs a new day so CLEAN NEW TOWELS should always be warranted! I also recorded the encounter. After leaving I got a phone call from hotel stating they would now bring clean towels.
Una
Una ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 22์ผ
Jorge
Jorge ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
Daren
Daren ๋, 8๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 17์ผ
Zach
Zach ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 12์ผ
Quiet, comfortable, great location for shopping, dining, and whatever else you might want to do.
Pamela
Pamela ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 7์ผ
Marco
Marco ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 4์ผ
They had a room and let me check early in the day after an unpleasant experience at another hotel.
I was very grateful.
Deborah
Deborah ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Virginia
Virginia ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Josh
Josh ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
Ethan
Ethan ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 3์ผ
Kadiest
Kadiest ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 1์ผ
Kevin
Kevin ๋, 12๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 28์ผ
No just
Nasha
Nasha ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 26์ผ
Jose
Jose ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 25์ผ
Our room was not ready. There was no shower curtain in the bathroom when we called to get one they told us we could go down and get one and hang it ourselves. Then when we checked out they charged us for a โdamagedโ washcloth. We did not damage any of their property. Definitely will not stay here again. Also the pool was โunder constructionโ so we could not even use all the amenities they claim to have.
Sara
Sara ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 24์ผ
Jeannette
Jeannette ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 24์ผ
Petty and Messy Staff
The hotel was older, the pool was out of order and was not listed under maintenance on the website. After check out, I started getting additional charges to my bank. I called the hotel and they told us it was because of damages to towels. Which is completely unheard of! I was told that there was blood and makeup on towels and they had no way to clean them. The towels was dirty because they were used to clean off the tables and night stand when we first got their( no blood). I did use a towel to dry my face after I removed makeup and I was told they donโt use bleach( but all towels and linens are white!) and they just throw them away. The front desk was literally ruining my card multiple times for random amounts. I called and told them not to run my card again. I drove back to the hotel and gave them $16 for one towel because he waive the other charges because the room wasnโt clean when we got there. Plus, there was old lettuce in the fridge that was there when we got our room. I have stayed at Comfort Suites hotels in many other states and I have never been charged for towel replacements or have had random charges ran on my credit card. I will never stay at this establishment again. We lived out of town and I think they waited hours to do this because I think they thought we would not notice but thankfully we were still in town when this happened!