My young granddaughter and I were warmly greeted by Nile. He had such a great, caring personality. At one point we went downstairs to get beverages, I asked if it was normal to hear the TV in the room next door, both in the hallway and in our room. It was not, and he took care of the issue immediately and later called us to check on it.
Our room as well as the entire hotel was immaculate.
The breakfast was good, hot, nice variety, kitchen staff was friendly, asked if there was anything I was needing as I was just looking around assessing what was there.
We didn't use the pool, so i can't say anything other than it looked clean.
This was my 2nd time at this hotel and would definitely stay here again.