The staff were very kind and supportive. But many language problem even at lounge club. Facility is a bit down graded by old but in general it was good. Location is not that great. Metro and convenient store are too far.
The hotel is located in the central part of the city, but away from the main tourist attractions. But 15 - 20 rmb should be enough to take you there on a tuktuk, which you can easily find around the hotel.
The hotel is clean and tidy. The service is pretty decent.
The gym is okay, but the swimming pool is a little too small for laps.
The massages are incredibly expensive for China. The masseuses was dodgy. f
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2014๋ 7์ 11์ผ
Perfect Customer Service
Actually, I do not write down this kind of evaluation, but here I do write because,,, I missed packing my valuable stuff & when I asked through e-mail, the response was very quick and the answer is "yes, we are keeping your stuff at lost and found already" Sofitel is worth for 5 star hotel for sure. All the other service had been great and my feeling for this hotel is now even more great right now.
Jack Jung
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2014๋ 6์ 16์ผ
์น์ ํ ์นด์ดํฐ
์นด์ดํฐ๋ ์น์ ํ๊ณ ์ข์์ผ๋, West wing์์๋ ์ด๋ ๋ฐ ์์ฌ๋ฅผ ์ฆ๊ธฐ๋ ค๋ฉด East wing์ผ๋ก ๊ฑด๋๊ฐ์ผ ํด์ ์กฐ๊ธ ๋ถํธํจ์ด ์์์ต๋๋ค.
We stayed 2 nights with my colleague. But we didn't have enough time to enjoy the hotel. They announced breakfast will be started from 5:30am, when I checked in. Next morning, they were still preparing something. Neighborhood hotel, you need to walk out over 10 mins. There are big shopping mall and departments, supermarket, street market also. You won't miss KFC. Well, this is not bad. Xian train station is quite close. 5~10 min by taxi, over 20 mins by walk.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
The hotel is well placed, about 1km from the city wall and the bell tower. Nice structure, good breakfast and polite staff
Edoardo
Edoardo ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
Everything was very good. Location though was a bit confusing to get to the first time.
Alberto
Alberto ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
Classy hotel with friendly English speaking staff, clean and comfortable room. A special shout out to the hotel porter Andy who spoke great English and was so helpful during my stay and truly went above and beyond in his customer service. The hotel is a 25 minute walk to the closest entry point onto the City wall (Changle gate), which I highly recommend to rent a bicycle on.
Excelente servicio, todo el personal habla inglรฉs, muy serviciales, hizo la diferencia en mi estancia en Xiโan
Jackeline
Jackeline ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
The hotel is in a nice and quiet complex while the location is convenient. The breakfast is good, as well as the services.
Kin Wan Rebecca
Kin Wan Rebecca ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
Below expectation
Property is old and service is definitely not up to a international 5 stars standard. Location is not recommended for family who are here for holiday.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 26์ผ
Nigel
Nigel ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
Good Deal and Good Service
A nice hotel with serene surrounding. The trade-off is a short walk to the nearest metro station.
Got upsell to a jr suite upon checkin but it is a good deal with the extras in the package.
Good service from the staff too.
Overall a hassle free experience.