2/10 - 별로예요
2025년 1월 23일
Too much drama and communication issues
I booked my reservation because it said pet friendly. On the day of my stay i received a check in email. I entered my license, paid a deposit and a pet fee. I received a confirm email that said No Pets!!!
I tried to call the hotel for an hour and the number was out of service. I messages hotels.com and they could get thru either. They had to send an email. An hour later the hotel called me from the same number and asked why i wanted to cancel. They said there is a misunderstanding and they do take pets. I stated i did not want shenanigans and refund everything. Then i was disconnected. I tried to call back and the number didn't work. I tried a second time and it pickedup and went to voice mail.
Too much drama and communication issues...
Ilisha
Ilisha 님, 1박 여행
Hotels.com 실제 이용 고객 후기