I reserved a suite. I got checked-in, and went to the room. It was a 2 bed regular room. I went back to the front desk to inquire about the room, and the receptionist causally stated, she โforgotโ to tell me they didnโt have any more 1 bed suite rooms, so she just โupgraded me.โ Mind you, she has already run my card and charged me. I didnโt have a chance to say IF I wanted a 2 bed regular room, which she considered an upgrade, or if I wanted to just go somewhere else. Itโs not an upgrade if Iโm the only person staying in the room, with 2 beds. I needed a sitting area. It really bothered me that she โcasuallyโ forgot to tell me they didnโt have any suites (after running my card), even though I reserved one. This is not the first time Iโve had issues with them. And why is there a 2 burner stove island in between the beds, and there are NO cooking pots/pans, utensils, plates, silverware, etc? Very weird. Glad I didnโt have a kid with me. That seems quite unsafe.