월드마크 벤드 - 세븐스 마운틴 리조트, 벤드

o upset we stayed here on our trip to Bend. First of all, we got "upgraded" to a studio from a hotel room and there was no bed... there was a pullout couch and a MAKE IT YOURSELF foam mattress pull out thing. I called the front desk and whoever answered was so rude and like yea that's how it is.. she said call Expedia because we don't handle booking. AND on top of all of this, upon arrival they tried to sell us in to buying timeshares with WorldMark. We repeatedly declined and got call to our room daily inquiring. Don't stay here.

The room was nice, but the room we got didnt have a mini fridge like we were told-not a big deal but when you're far away from home and would like to eat something without going out and spending $50 every meal it can help. Also when we first walked in the room I saw a respirator mask in the room garbage in plain sight. Not sure what they were doing before we got in there but that's concerning to me, plus all the stained towels. I get it, you cant remove every single stain, but when you hang out the towels dont display the side with the stain, it just doesn't look good and now I don't even want to touch it. Iwas going to ask the gal at the front desk about it but she was already really short with us just during check in. They did try to get us to do a tour and speak with one of their representatives but when they found out we weren't of the age group they wanted they stopped immediately and let us be on our way. Other than that the room was nice, the location was a little far out but we knew that but the amenities they have in site made up for it (minus not having the basic in room ones).

I was disappointed that “the resort” had no food, no fun resort like things happening, and no shuttle to the town or the airport...and the construction all over the place was undesirable. The room was dirty ( melted chocolate all over nightstand, no note paper or pens. Overall the room was unfresh! The TV should be able to turn to the bed for viewing and a screen door on balcony door would have been nice...a lot of mosquitos were inside my room. The refrigerator was too noisy to be in the room. The photo is what I wiped off the nightstand!!!

Complimentary sparkling cider for our birthdays, great food and beverage suggestion list provided at check in. We will stay here again!