The towels were awful, dingy with blood stains, as I was checking out the employee asked did I have a dog, I said no, then he asked are you sure, then said did you mess. Up the room, I said I only slep there and did he wanted to go and look at the room he could, never will I again stay there. Now the evening employee was excellent , she really need to be there to show other employed how to treat customers.
tyletha
tyletha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
Meek
Meek ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 11์ผ
Alexzandria
Alexzandria ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 11์ผ
Jason
Jason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 5์ผ
Not bad for the price
Overall not terrible. The room was clean but could have been cleaner. There was a slight smell in the room ( almost like cigarette smoke that had been covered up). Room next door made lots of noise and played their music very loud until the early morning. Price wise it was a decent value I guess... would suggest spending a little more for a nicer hotel though
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 30์ผ
Aliyah
Aliyah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 29์ผ
Horrible customer service
My room was canceled when I got there. I did pay at property and when I arrived they said they tried to charge my card and it wouldnโt go through and that they tried to call a couple times using a 0 instead of a 1 to call a number. They said they still could give me a room but it was going to be more now because they were almost completely booked. I asked for a manager and the employee would not get me a manager. I would not stay there and I will not book with hotels.com again!
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 22์ผ
It was fine and no pet deposit
Anita
Anita ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Thumbs up
Clean and comfortable facility.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 29์ผ
DOROTHY
DOROTHY ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 16์ผ
Terrible experience
The bathtub faucet was constantly running
The beds were extremely uncomfortable
No hand soap
No bath soap
Very noisy
Sean
Sean ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 15์ผ
I like staying there
Arthur
Arthur ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 7์ผ
Jeff
Jeff ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 6์ผ
Nice
Mike
Mike ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 3์ผ
Milton
Milton ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 26์ผ
Great Atmospher, Rooming, & Staff!
I've been in Bessemer for work for 5 months now.
There are 5-6 different hotels walking distance from each other here so l initially stayed at the most expensive one in the area for 3 weeks. Went home for a week and decided to try this location when I returned. They have exceeded all expectations for the cost. I have been a back and forth resident for over 4 months now. I appreciate the level of professionalism the staff have provided not to mention the cleanliness of the rooms. You can tell that they were recently upgraded and the suites that I have resided are beautiful. The level of attentiveness that the staff provides is unmatched! I left the previous (double priced hotel) because the staff refused to address noise complaints and other issues.
Here, I don't have to complain about noise because they uphold a standard that is much appreciated.
Additionally, in the 4 months that l've been here, l've only had 1 issue... my AC was struggling one early morning. The manager swiftly responded and offered to move my room while they worked on the issue as to not to disturb me. I declined and agreed that it could wait while I was at work. I came in the following day to all issues rectified (a simple filter change) & a freshly cleaned spotless room. The beds are super, comfortable, the appliances are all new, and again the STAFF are amazing. This place has become my home while I'm away from home. (My ONLY issue is this hotel doesn't offer break fas