2/10 - 별로예요
2025년 3월 3일
Understaffed and Lots of Issues
We booked a 2 queen bed suite and checked in just a little after 3:00. We ere told that there are no 2 queen bed rooms left and only a king bed with a roll out cot for our family due to being short staffed on housekeeping. Their only elevator and pool was out of order, the TV in our room didn’t work and the bathroom wasn’t cleaned very well. The rest of room appeared to be clean though. We were offered a discount for not having the room we booked available, but we didn’t end up getting a discount once we paid. The front desk attendant said it was taxes and incidentals but when I got the receipt the base price was not the discount we were told.
Lucas
Lucas 님, 1박 가족 여행
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