My room wasnโt ready after check in time. They then gave us a different room on a higher floor but I booked a city view and I got the freeway. I would have preferred the lower floor with city view. There was broken glass scattered in front of our door and my son got a piece of it in his foot. I told the front desk and no one cleaned it up. Ever. When I checked out it was still there. I was then charged an โurban feeโ that was never discussed. This hotel Iโm sure used to be nice but has not been managed properly Iโm assuming in the last few years, seems pretty recent. Staff was nice.