Room was good, but some staff, the ones who pickup the phone or some in the front desk, gave feeling of disrespected. And it takes very long time for someone to pick up the phone.
Not a single moment in this hotel experience satisfying after checking in. I paid extra to be upgraded to a corner suite, and things looked okay at first.
Then, Coffee machine didnt work, reading light by the bed fell on my head, hotwater doesn't come out in the bathtub, and I dont know if its just me but the flushing button is too hard and hurt my fingers. Never coming back to this place again after checking out today.
Other Crown Plazas in the city are much more polite and guest-friendly.
And of course this is not a must-be-done thing, but other places , when I ask f or slight late checkout, usually the question I'm asked was 'what time is my flight' and gave me maximum possible late checkouts. Yet, this one? The guy on the phone was giving me one extra hour and sounded as if he was giving me a huge favor.
I stayed in over 20 5star hotels in Dubai, over 100 around the world, and this is by far the worst experience ever. Room condition cannot cover the bad hospitality.