when I go to swimming pool, water is very dirty, and suddenly my skin happend allergy, so I went to hospital. Even when I check in, room is not clean, very dirty.. is it hotel?
The restaurant Phenix wasnt reserved despite the fact i got their confirmation mail, the long bar manager wasnt aware of the happy hour and had to wait for them to figure out what Their program is(not to mention it was on promotion screen all over the hotel), and though i was qualified for late checkout as a gold member and is clearly mentioned on my reservation status the front told Me to call the booking agency(hotels.com) and check for Them whether im really qualified.
The hotel itself was in good condition, but Shanghai has countless โgood hotelsโ so dont think iโll be returning.