The staff at this hotel is extremely attentive and very thorough. The hotel gives a very luxury feel and it’s just the right size where it’s not too big and it feels very intimate. They have every type of amenity you would like, including a spa a restaurant downstairs a nice breakfast restaurant on the 10th floor and they even have a beautiful rooftop bar with a 360 view of Hanoi. The value is tremendous, including if you book in a higher level room, you get some really nice amenity inclusions, including wine and fruit and free breakfast and free transportation to and from the airport. They are very good at communicating an email getting back to you and ensuring that your stay is very well cared for. I would highly recommend it and as a very frequent business traveler with over 100 nights per year, I do have very high standards.