6/10 - ์ข์์
2025๋
8์ 26์ผ
Unacceptable!
The night desk clerk was awesome. However, the day desk clerk was terrible. She was rude, LIED to my husband about checkout time, then lied to him again when he called corporate office to double check that she was incorrect about her information, she lied again. She was training a new employee and had no business training anyone else on how to do customer service. She was rude, unaccommodating, sprayed aerosol freshener around the breakfast food, lied to her customer, and refused to allow them to speak with management. Worst service ever. How is it there are people who are more than willing to do a great job and customer service, and waiting to have a job while this person is being paid to care less about the customers and company she represents?! Unacceptable.
Tammy
Tammy ๋, 1๋ฐ ์ถ์ฅ
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