2/10 - 별로예요
2025년 6월 13일
Horrible so called “resort”
Do not book a stay here! This place is horrible. I booked the penthouse studio “deluxe” room. It is nothing like shown in the pictures. The kitchen is awkwardly located right at the entrance and it’s tiny. There is no balcony. The room looks old with very outdated and cheap furniture, a horrible paint job, a small and old tv, and a very uncomfortable bed. The bathroom is also outdated, ugly and dirty. We found a paint brush in the sink, and spots of paint on the floors. When the AC comes on the smell is awful. The elevators look scary, smell of urine with wet dirty spots on the carpeted floor. When we complained, all the front desk guy kept saying was “yes, I know” and that the manager was nowhere on site to help us. Worst experience at a “resort” I’ve ever had. I was so mad I decided to just not stay. I preferred to lose all the money I had paid for a 5-day stay, than making my girlfriend (who was also very disgusted) and I stay in that miserable place and ruin our vacation. I felt robbed, but deciding not stay there was worth every penny I lost. We ended up having to book that same night at an affordable hotel that had a room available. Despite their way cheaper rate, the difference in cleanliness, staff professionalism and comfort was immediately noticeable. I do not understand the good ratings of this “resort” the only thing it has going for itself is the location, though it is also not a beach front resort, you have to walk two blocks to get to the beach. Book elsewhere!




Carlos
Carlos 님, 5박 여행
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