6/10 - 좋아요
2025년 2월 26일
disappointing stay because of lack of process and
First time staying here. Great location for exploring Gaslamp area. Check in was great, room looked good, until morning when using the shower the large bottle of body was out of soap and ha Ivins to get soap at sink was awkward, this should never happen. Then latter in the day while going to the bathroom the roll of toilet paper ran out and nowhere in the unit was there a backup. Both these issues while simple are a sign of lack of training and process.
Late the same afternoon i went to check out the 9th floor restaurant and asked the bar tender if i could look at the menu, she couldn’t be bothered (i was only person there) she said i had to see the wait staff for a menu. When he went to get it it was behind the bar.
Needless to say we wont be back.
Mike
Mike 님, 2박 여행
Hotels.com 실제 이용 고객 후기