We stayed 6 nights at Chanalai Romantica.
As soon as we checked in the room, there was a water leaking from the ceiling, staffs changed our room immediately and felt very sorry for what had happened. We were really ok, had a wonderful time during our stay, especially staff named Eye and Pitt were always sweet and adorable.
If I were the boss of this resort, I would give them bonus or promotion, because it’s really hard to hire staffs like them who are passionate and always caring about the guests.