Waterfront City, Marina, Batam, Riau Islands, 29422
What's nearby
Masjid Sultan Mahmud Riayat Syah - 5 min drive - 4.8 km
Sekupang Ferry Terminal - 11 min drive - 10.6 km
Grand Batam Mall - 15 min drive - 15.7 km
Nagoya Hill Mall - 16 min drive - 17.3 km
Harbour Bay Ferry Terminal - 19 min drive - 18.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 53 min drive
Singapore Changi Airport (SIN) - 19.2 miles/30.9 km
Seletar Airport (XSP) - 23.8 miles/38.3 km
Free area shuttle
Airport pick-up service
Free ferry terminal shuttle
Free shopping center shuttle
Restaurants
RM Cirebon - 7 min drive
KFC - 5 min drive
Queen's Restaurant & Bar - 15 min walk
RM Bundo Kanduang - 7 min drive
Dragon Inn - 14 min walk
About this property
HARRIS Resort Batam Waterfront
Bring the kids when you stay at HARRIS Resort Batam Waterfront in Batam and they can enjoy the free kids' club. Guests can be pampered with massages at the spa, and Harris Cafe, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
Languages
English, Indonesian, Malay
At a glance
Hotel size
308 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport pickup from 7:00 AM to 9:00 PM*
Free ferry terminal shuttle
Offsite
Free area shuttle
Free shopping center shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Mini golf
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
What to do
Volleyball
Mini golf
Kayaking
Canoeing
Pool table
Golfing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
2 buildings/towers
Built in 2002
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 354
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle
Hardwood flooring in room
Room amenities
Be entertained
21-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mustika Wellness. Services include massages. The spa is open daily.
Dining
Harris Cafe - This poolside restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately SGD 15.18 for adults and SGD 7.59 for children
Airport shuttle service is offered for an extra charge of SGD 32 per vehicle. Maximum occupancy 4
Late check-out can be arranged for an extra charge of SGD 10
Housekeeping is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from November 10 2024 to November 10 2024 (dates subject to change):
Swimming pool
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for SGD 39.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
Batam HARRIS Resort
Batam Waterfront
HARRIS Resort Batam
HARRIS Resort Waterfront Batam
HARRIS Waterfront
HARRIS Waterfront Batam
HARRIS Waterfront Resort
Waterfront Batam
Waterfront HARRIS
Harris Batam Waterfront Batam
HARRIS Resort Waterfront Batam
HARRIS Resort Batam Waterfront Hotel
HARRIS Resort Batam Waterfront Batam
HARRIS Resort Batam Waterfront Hotel Batam
Frequently asked questions
Does HARRIS Resort Batam Waterfront offer free cancellation for a full refund?
Yes, HARRIS Resort Batam Waterfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HARRIS Resort Batam Waterfront?
Yes, there's an outdoor pool and a children's pool. The pool will be unavailable from November 10 2024 to November 10 2024 (dates subject to change).
Are pets allowed at HARRIS Resort Batam Waterfront?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HARRIS Resort Batam Waterfront?
Yes, there's free self parking.
Is airport shuttle service offered by HARRIS Resort Batam Waterfront?
Yes, a shuttle from the airport to the hotel is available from 7:00 AM to 9:00 PM on request. The charge is SGD 32 per vehicle.
What are the check-in and check-out times at HARRIS Resort Batam Waterfront?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of SGD 10.
What is there to do at HARRIS Resort Batam Waterfront and nearby?
Have fun with onsite activities like kayaking and rowing. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. HARRIS Resort Batam Waterfront also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near HARRIS Resort Batam Waterfront?
Yes, there are 2 onsite restaurants, featuring pool views and poolside dining.
Does HARRIS Resort Batam Waterfront have any outdoor private spaces?
Yes, every room features a balcony.
HARRIS Resort Batam Waterfront Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Aug 3, 2024
Sune Leander
Sune Leander, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 2, 2024
Kasmah
Kasmah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
I love it
FREDDY
FREDDY, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 21, 2024
Kasmah
Kasmah, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 9, 2024
Yong su
Yong su, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 3, 2024
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 25, 2024
Staff were friendly and accommodating. It was a wonderful experience!
Nur Amirah
Nur Amirah, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 30, 2023
Stayed here for 4 nights.
the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium)
the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
CALVIN
CALVIN, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2023
Polite and approachable staff.
Rayan
Rayan, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 7, 2023
Really far from anything else, but the service was great
Tan
Tan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2023
My work stay!
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris !
We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!!
The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Renuka
Renuka, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2023
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Muhammad
Muhammad, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 28, 2023
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Sarjune
Sarjune, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2023
WENDY
WENDY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2023
Can create more place or view to walk
Lee
Lee, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 4, 2023
Culinary Adventure of Disappointment & Spacious Rm
Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Jay
Jay, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
May 5, 2023
The shower area , water overflow to the toilet area when showering. Room 107 is where I stay.
Desmond
Desmond, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 21, 2023
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2022
HAISHENG
HAISHENG, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2022
the staffs are very friendly, especially the chef who help my friend to prepare vegetarian dish for her breakfast as she has very little choice of food there. Thanks again for the help
Ken
Ken, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2022
Will come bck soon
Overall was good. Could be better if there’s shuttle thru n fro to malls even on weekdays. And also to hv an early check-in n late check out.
Ferry shuttles to add more time slots.
Rusminah
Rusminah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2022
Syaqir
Syaqir, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2022
Wedding Anniversary Trip
Resort style stay, away from the hustle and bustle of city life. Natural and serene surrounding within a stone throw away from the inland coastal beach. Ample amenities and pools. Food varieties are ample and taste good.
Staff members are youthful, friendly and helpful. Due to the 2 years of Covid 19 hiatus and only recent reopening of borders, expectation on the upkeep of facilities and amenities should be moderate.