2/10 - ๋ณ๋ก์์
2025๋
5์ 20์ผ
I selected this property based on the advertised amenitiesโincluding a gym, rooftop access, and self-parkingโwhich were essential to me as I was traveling for work.
Unfortunately, upon arrival, I discovered that none of these features were available:
ย ย ย ย โขย ย ย ย There was no access to the gym or rooftop as advertised.
ย ย ย ย โขย ย ย ย Although the listing and pre-arrival email stated that one unassigned parking space was included, parking was not accessible, causing a major inconvenience since I drove into town.
ย ย ย ย โขย ย ย ย Additionally, the concierge staff during the afternoon and evening hours were unprofessional, and the front desk served more as a social hub than a guest support area.
While the room itself matched the listing, the overall experience fell short of the expectations created by the listing.
false representation so disappointing
Dominique
Dominique ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
