My stay at Sofitel Al Khobar was subpar. Not only did I not receive the hard pillow I requested, but there was also no toothbrush in the room, which is a basic amenity. The view from my room was dismal, possibly the worst I've encountered in any hotel. Additionally, the hotel feels outdated and in need of renovation. To top it off, my Accor loyalty points were not added, which further added to my disappointment. Overall, my experience fell short of expectations.