As the hotel was right in downtown, assumed it would be at service standard, but when we entered the room it was a disaster. The linen was dirty, the door to the washroom was broken, the room smelled bad, and it goes on and on.
We approached the reception, and the lady said that we cannot do anything about it, we asked about cancellation and she said you will have to contact whom you booked through, and last minute hotels were pretty expensive in downtown. As we decided to come to the room only to sleep we stayed back, but strongly recommend if you want to spend some quality time with family and friends, THIS IS NOT THE HOTEL YOU SHOULD BOOK !!