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Having stayed at the K once or twice a year for the best part of a decade I was shocked by the drop in standards. My room type was unavailable on check-in, a salad took more than an hour to be served, and a meal in the bar was returned inedible. My room type was downgraded with little apology, toilet paper was not replenished in the bathroom, and housekeeping was not up to standard. This is no longer a 4* property.

My stay was fine, the room was clean and I had no problems. The local area has a lot of restaurants, cafes and shops.

Staff was very friendly and courteous. Room was very clean.

I stayed at this hotel back in 2012 & 2014 and the last time was this month. The hotel difenetly needs a renovation. Our suite smilled very bad after we took a shower, but they changed it to another one. However, the ceramic in the bathroom in the other suite was unstable. The hotel was well known for its fantastic fragnaces in the lobby or the corridors whenever you visit it, but it's not anymore. I do not think I will visit the hotel again before a renovation.

it is good