Location:
The village is beautiful and the accommodation is in a quiet area. The surroundings are lovely and peaceful, which makes a good first impression.
Positive Aspects:
The pool area is very nice and was cleaned daily, which we appreciated. From the rooftop, there is also a beautiful view of the sunset, definitely a highlight of the property.
Service & Management:
The manager was not very welcoming and did not act on simple requests. Although the property was free on the day of arrival, we were not allowed to check in earlier or even leave our luggage safely – something that would have been very easy to arrange.
Comfort:
The bed and pillows were extremely hard (the pillows felt like stones). Even after raising this issue, no effort was made to improve the situation. Towels were not changed once during our 8-day stay, the TV remote control did not work and a technical device gave off a disturbing blue light in the room during the night.
Facilities:
The kitchen was only suitable for small snacks and coffee and that’s okay. Still, a sponge and a towel would have been the minimum to keep it clean. In addition, the trash was never proactively collected. It started to overflow and smell inside the apartment, so I eventually had to place it outside myself.
Overall:
While the location is quiet, the pool well maintained and the sunset view from the rooftop beautiful, the customer service and comfort of the accommodation were disappointing and below expectations.
