I had an amazing experience at TRS YUCATAN for my honeymoon.
Before our trip, I contacted the hotel via email to let them know it was our honeymoon, and they surprised us with honeymoon events and decorations in our room and throughout the facilities.
I was truly touched by their attention to detail and care. What I liked the most was how friendly the staff were.
If I ever visit again, I would definitely want to stay at TRS YUCATAN.
SUNG JIN
4๋ฐ ์ฌํ
10/10
๋๋ฌด ์ข์์ต๋๋ค ๊ตฟ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
10/10
Iโm willing to recommend your hotel to my friends. The experience of TRS was extremely great and your services. I was so surprised by your team with anniversary ceremonies which is making heart with rose leaves, special table at Tentazione and so on. The team of buttler Maggie and Ramon supported me to enjoy hotel areas.
Minsoo
3๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Chanhyeok
3๋ฐ ์ฌํ
10/10
Jinyoung
4๋ฐ ์ฌํ
10/10
Visited for honeymoon.
We were truly happy to be here. Very nice buttler and staff, all inclusive service was perfect.
Premium experience offer must be choosen if you are here with a special person.
Things that I strongly recommend;
- Swimming pool in infinite pool near Helios
- Lobster in Helios
- Steak in El Gaucho
- Breakfast & Lunch in Capricho (We went there everyday)
- Hidrotherapy and swimming in Spa
- Chic Cabarat
I wish I could visit TRS Yucatan every year :)
Thank you very much for the service, it was highly rememberable honeymoon.
You guys are the best!!
MINJOO
3๋ฐ ์ฌํ
2/10
If you somehow landed on my comment, I honestly advise not to book this resort and take your extra time to look for another options in cancun. Do not book this one.
This is not all an all inclusive service, everything is extra charge and they will call you, come to your dinner tables to constantly ask you to make those extra payments. You do not feel welcomed when checking in, because they will ask you to upgrade to premium with extra charge. All the staffs & butler will monitor you & the schedule. All dinner must be reserved in advance, no walk in. Cannnot relax at all in this kind of envionment. So stressed with constant marketing and scheduing and planning throughout the vacation. This is same as working environment.
Not clean room because beds have ants. Disgusting.
The property is too big to go around on foot; you constantly have to ask for shuttle service. The beach is far away from the property.
The worst is the butler service. They will make everything your fault. They will come into the room even with the do not disturb sign on. They discriminate you for not being fluent in English. What an experience.
This is not a 5 star resort. Not worth the money. Its an hour away from the airport - so not the effort & time.
Just dont book this place.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
CHONGL HEE
4๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
CHONGL HEE
2๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
BORA
3๋ฐ ์ฌํ
10/10
maria del carmen
8๋ฐ ์ฌํ
8/10
Rebeca
์น๊ตฌ์ 3๋ฐ ์ฌํ
8/10
Fuimos un grupo de 18 amigos la pasamos excelente. Johnathan nos ayudo a que podamos sentarnos juntos en las cenas, el servicio del personal del restaurant gaucho fue mas alla de excelente. La clase de spinning acuatico de Alessandra estuvo super bien.
Los cuartos se ven un poco viejos pero comodos, el servicio de carritos es muy tardado y a veces groseros
Patricia
์น๊ตฌ์ 3๋ฐ ์ฌํ
8/10
el servicio deja un poco que desear, hay meseros muuuuy buenos que ves que tienen todas las ganas de trabajar, y hay otros que nada mรกs ya no dan una, y tambiรฉn no estรกn entrenados para poder atender a muchas personas.
Jonathan un excelente gerente de restaurantes.
los chรณferes de los carrito de golf igual a veces te decรญan no te llevo y solo habรญa 1 persona sentada.
Antonio
์น๊ตฌ์ 3๋ฐ ์ฌํ
6/10
Luis carlos
4๋ฐ ์ฌํ
10/10
We went to TRS for a girls' trip and were impressed with the property. The lobby/main building is beautiful, and check-in went smoothly. We stayed in Villa 69, directly across from the smaller, more chill pool. We had jacuzzi poolside suites that were very spacious and clean. There are a lot of mirrors and areas to get ready and store your clothes and toiletries. Robes and slippers. The e-butlers were great in helping us with reservations, drinks for the room, cart service throughout the property, etc. The food at the restaurants was a bit hit or miss for us. We especially liked the food at Capricho and La Boheme. The Chic Caberet is fun but not as sexy as you imagine by the dancers before the show. The infinity pool was our favorite. We were too scared to get into the saltwater one. We did the hydro experience at the spa, which was "ok". Drinks were ever-flowing and not watered down. Room service late at night was terrible and took 2 hours for delivery. Our other hiccup was that the bellman didn't pick me up with my daughters as arranged, which caused a delay, stress, and a rushed breakfast before our transport arrived. This is an excellent place for a more relaxing and quiet vacation. If you want a nightclub and a crazy pool-side party vibe, you will end up at their sister Colonial property for a swim-up bar and live music. Shout out to Belen, Hugo, Alejandro and Nestor.
Cheryl
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Propiedad en excelentes condiciones
INGRID DANIELA
5๋ฐ ๋ก๋งจํฑ ์ฌํ
6/10
The property is very big everything is far away from each other. The food was not good. The service wasgood
Ramiro
7๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
A
Ryan
5๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
2nd time always a great experience and will definitely be back again
shayla
4๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
The best indicator of whether a resort was good is by saying youd be back. I would love to come to this resort. Our room had a jacuzzi on the patio. We did not go to the beach area but rather really enjoyed the salt water pool. We had no problems finding lounge chairs by any of the pools. The food was quite good. The service exeptional! They do go above and beyond for their clients. The ebutlers were great! We were able message them and get our questions answered quickly. We had no issues booking restaurants. We really enjoyed our stay.
Angelina
7๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Overall great experience from booking with our Expedia Butler Fernanda Garcia Pichardo to arrival. My wife thoroughly enjoyed her birthday trip. 10/10