We were expecting to enjoy the villa in this resort, however we were told upon check in time that kids are not allowed to stay in the villa. We were so disappointed and surprised regarding this hotel policy. Mr. Mohammed Dawoud explained to us patiently and helped to arrange another suite room for us. We appreciated his help very much. Although at the beginning, my son was so disappointed and upset, yet after the day of crazy water slides in the Sunway water park, he almost forgot about the villa. The suite that was offered to us is actually not bad, clean and big enough for 3 of us, yet the decoration is a bit old and stained. We are not able to use the swimming pool as there was a heavy rain which made the swimming pool flooded. Breakfast is ok, you will have huge varieties of foods, but we experienced many people in the dining place, the tables and cutlery are not very clean. Overall, it’s a good and easy resort to spend with your kids, notwithstanding the adjacent water park, there are also many restaurants and a shopping mall close by.
