I stayed at this hotel for the last 2 nights and i strongly recommend you not to stay at this place
The light and kettles were out of order, but that wasn’t a big deal. I took a shower and (obviously) used a pre-installed dryer for not even 5 minutes. All of a sudden, a random fire alarm went off, and a staff named Boris rushed into our room NOT to evacuate us but blatantly stated that the police is on the way and that we have to pay for the fee! He marched into the room to locate any proofs for the cause,
After unable to locate the source, he then asked me if I had used hairdryer. I replied, “yes.” he yelled, “F..K" and left the room
His actions dis gusted and offended our whole family!!! I went to the hotel manager (Alex) the next morning to file a formal complaint about last night’s incident, especially regarding Boris’ unacceptable behavior.
And this is when I realized we had picked a wrong place to stay, because Alex was very indifferent, showing no remorse at all. He told us that it was for “security reasons” and that he will talk to Boris about it. He did not even apologize to us!!!
They knew they have a mechanically malfunctioned hair-dryer which triggered fire alarm. And also have fire facilities problem but they did not fix it and blamed on us.
We travel A LOT, and we never had any issues with anyone until this time.
This is the WORST hotel experience I’ve ever had in life!!!!!