The elevator was broke down. The good was terry and the bed was as hard as a board .
Robin
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Michael
1๋ฐ ์ฌํ
6/10
Carol
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
We had a terrible experience at this hotel. The first room we wound up being locked out of the room for almost 2 hours until we were given a new room. The second room we had would not lock and we had to leave the door unlocked when I had appointments at Mayo Clinic. While the manager did deduct one night from our stay, he also got very defensive when I complained and found this unprofessional. I will be contacting corporate IHG because the whole situation was handled very poorly.
Brad
5๋ฐ ์ถ์ฅ
8/10
Donna J
1๋ฐ ์ฌํ
4/10
I have stayed here many times with no problems. This time was 180 difference.
First room was musty and smell like sewage
They switch rooms a little bit better hotel was not very clean this time and very hard beds. Very disappointed
Timothy
1๋ฐ ์ฌํ
10/10
Anne
1๋ฐ ์ฌํ
10/10
Clean, quiet, comfortable
Connie
1๋ฐ ์ฌํ
10/10
Stayed here for my wifeโs surgery last year and now for her sister. Nice rooms, great breakfast, good parking, and only 2 blocks from St Maryโs hospital
Walt
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
This was a very well kept hotel. Staff was very nice and there were nice restaurants close.
Donna
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Deb
1๋ฐ ์ถ์ฅ
10/10
Tracey
2๋ฐ ์ฌํ
10/10
mark
์น๊ตฌ์ 1๋ฐ ์ฌํ
6/10
Brian
2๋ฐ ์ฌํ
8/10
Charlie
1๋ฐ ์ฌํ
10/10
We love this hotel and their staff! We decided to make it our #1 choice for Rochester visits!
Barbara
์น๊ตฌ์ 1๋ฐ ์ฌํ
8/10
The check in was quick and efficient. Hotel was clean and parking was very convenient. Highly recommend it!
Wendy
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Jacob
1๋ฐ ์ฌํ
6/10
We liked the comfort of the bed and bathroom was nice. Greeting was just โblahโ. Doing her job but not interested in her customer. There was no information in the room for local restaurants or activities.
We had to check out early so didnโt have a chance to enjoy the free breakfast.
Gerald
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The staff were very friendly and we really appreciated the shuttle to Mayo Clinic during our stay. Was a little frustrating there was a blizzard and we were unable to use the indoor garage. We tried to use it but the door wasn't working.
Jessica
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Nice hotel rooms need updating
Breakfast was very good
Staff was very nice
Easy access to everything and right off the highway
brent
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Great stay!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
I reserved a handicap room and it was not handicap friendly. The sink was high and the toilet was so low that my mother couldnโt get off it by herself. ( no grab bars to help get herself up) also the shower was a tub so you have to lift your leg over the side and no shower chair.