호텔 크리스탈

We were staying in hotel cristal, rue Pradier, 1201, Geneva, Switzerland, for 1 night from 16th to 17th. After checking out of the hotel at around 12:15 on 17th, we left our baggage in their luggage room after confirming that it was safe to leave it there. Five hours later when we came back for our luggage one of our bag was missing. It had been a very stressful day for us. We had to cancel our plans and stay for one more day in geneva just to meet the manager as they said he is not available to talk to on phone and can only meet him the next day. There was no warning either in writing which says leave your luggage at your own risk, We trusted the staff when they said it was safe to leave the luggage with them and was a restricted place for access.

Great value for money. Convenient. Simple but very functional.

Great overnight stay in a wonderful location close to restaurants and train station.

The hotel stated that it had A/C in the rooms, which it did but the thermostat would only go down to 20 celcius and the windows are not insulated. Upon check-in my room was muggy and uncomfortable. Even after leaving the curtains closed all day and the A/C set to the lowest temp it was still uncomfortable. So much that the only comfort was wearing nearly nothing and laying on top of the bed covers. UNTIL....I discovered that the A/C unit was above the bathroom metal ceiling panels. The panels were condensating so I investigated further by removing one of them. There was cold air circulating ABOVE the ceiling panel rather than into the room. As it turns out, the A/C unit was NOT ducted to the "vent" in the wall. So the construction crew that put these units in when the hotel was built were just hoping that SOME of the air would blow through the "vent" (which was really just a hole cut in the sheetrock) and sufficiently cool the room. That isnt happening. Not only is this substandard construction practices but it is also a waste of energy, which the hotel pays for. I investigated the other two rooms we booked and the conditions were the same. So.....to make things easier on us....I removed the ceiling panels in all 3 bathrooms (its fairly easy) and left them off for the night. The change was dramatic. All 3 rooms cooled as they should....since cold air settles. FYI: I just happen to build schools and hotels for a living so....no charge for the free advice.

Unexpectedly pleasant stay. Supersmall room, but still spacious enough. Noisy location, but great sound proofing of windows. Friendly staff, easy connection to the airport. Just what I needed.