the hotel front tried to take advantage of us-- twice. Its front staff at first advised us that restaurants are closed on the evening of 8th (the day before the new years celebration) so we ought to just order room service. We went out anyway and saw many restaurants open. The next day when we departed to our next location, the staff at the front recommended that "because you are going far, it is better to get an arrangement with the tour kiosk(right next to the front) than getting a meter taxi." We talked to the tour arrangement guy, and he said it would cost 550,000 IDR to get to our next hotel at Tabanan. He also said that a metered taxi might cost slightly less or more depending on the traffic, which turned out to be an outright lie. We just called the Bluebird group taxi, and the fare came out to be 210,000 IDR. I can only come to the inevitable conclusion that the hotel must have some deal with the tour guide to sway the guests into buying their overpriced service.
Quite frankly, even in third world travel I have never seen a hotel that arranges unreliable transportation to its guests; would this not be detrimental to the hotel's reputation in the long run? Stay somewhere else. There are absolutely better places out there. I recommend Fontana Hotel if you want to stay in this area.
Oh, and wi-fi is slow. Not good for those who wish to do some business while vacationing.