2/10 - 별로예요
2025년 3월 22일
Never again
I arrived at the hotel a little early before the 3pm check-in time but i explain to the front desk that I Just came to Jamaica to give some blood for someone and I am tired and need some rest she stated that she will try to get me the room by 2:30pm that did not happen I literally feel asleep in a chair because I was tired. Even at 3pm when I went back the room was still not ready. After 3 I finally got the room I went to bed only to be woken by the heat in the room call the front desk they said they would send someone, The person came hower he claimed he had fix the problem it was not fix called back the front desk they stated the AC could not be fix tonight its when I mentioned to checkout the young lady said she would check if another room is available. I waited for her to call back no call I had to call back when I ask for an update she said a room is been prepared for me to move, when she finally called back she stated someone will come move me in 15 minutes waited no one I had come I went to the desk an told them I would move myself be mindful this is someone that is not feeling well. I went to this room they so call got ready I say nothing more let the picture below speak for its self. I met with the Manager on duty had a talk with her all in all I would never return to this hotel they already gotten a 3rd chance not another I dont even want to get started on the dining room staff that pays more attention to the white guest. Sigh




Rohan
Rohan 님, 1박 여행
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