더 사카라 리조트 발리 - 올 스위츠

늦은시간 도착으로 피곤한 상태였는데 체크인도 느릿느릿 룸은 청소도 안되어 있고 룸서비스 불러도 오지도 않고 뭐 하나 해결되지 않아 프론트에 가도 기다리라고만 하고 직원들은 하나 친절하지도 않고 인사도 안하고 단 한가지도 마음에 드는 것이 없었던 내가 가 본 호텔 중 제일 별로인 곳이었다 다시는 가고 싶지 않다

호텔스닷컴 에이전시 통해서 예약했는데 정말정말 친절한 설명과 함께 예약진행 해주셔서 좋았습니다. 호텔은 막바지에 예약한 것치고 정말 만족스러웠고, 위치가 조용하여 부모님께서 좋아하셨어요! 조식도 맛있어서 먹을 게 꽤 많고, 비치랑 연결된 수영장도 짱짱

Hotel room - we had booked for twin beds with one extra bed. When we arrived hotel at almost midnight, staff told me their rooms were sold out and can only offer us 'double bed'. This is ridiculous as two boys don't want to 'one share bed'. They said I have not stated in my booking but I clearly remembered I did. They said again this is hotel's discretion. Ridiculous again. We stayed for 3 nights and last night have 'NO hot water'. Hotel didn't give clients any warning, not even a pc of paper to slip under bedroom.

Our family stayed at two bedrooms suite and another deluxe room. We left for snorkeling trip 6 am and back to the room at 3:30 pm. They have not clean the room at all. In stead of apologizing, they said that it is my mistake because we did not put the clean up room light. But my sister in deluxe room did not put the light on either why they have cleaned it?? At night we could not take shower because no water around 9 pm. We have been waiting for one hour still no water. But we’re too tired. Then the next morning. Long queue for breakfast but in fact the problem is they do not have enough people to clear the tables and not able to clean up in time. I finally did not even get my cup of tea because the cup and the glass kept running out. I felt really awful and not enjoy staying here at all. The travel desk is very helpful. The beach club people are nice. The rest not really ok.

I would not stay in the hotel - stay away!