Are pets allowed at Coastlands Musgrave Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Coastlands Musgrave Hotel?

Yes. Self parking costs ZAR 50 per day. Parking spots may be limited.

Is airport shuttle service offered by Coastlands Musgrave Hotel?

Yes, an airport shuttle is available. The charge is ZAR 450 per vehicle one-way.

What are the check-in and check-out times at Coastlands Musgrave Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 350. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Coastlands Musgrave Hotel?

No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (6-min drive) is nearby.

What is there to do at Coastlands Musgrave Hotel and nearby?

Coastlands Musgrave Hotel has a spa and a garden, as well as access to a nearby health club.

Are there restaurants at or near Coastlands Musgrave Hotel?

Yes, 315 Restaurant offers Mediterranean cuisine and garden views.

What's the area around Coastlands Musgrave Hotel like?

Coastlands Musgrave Hotel is a short 17-minute walk from Durban Botanical Gardens and 7 minutes' walk from The Internet Cafe.

Coastlands Musgrave Hotel, Durban: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 28, 2023

Excellent

MR, 2-night trip

8/10 Very good

Jul 15, 2024

This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.

Mark, 4-night trip

6/10 Good

Dec 26, 2023

The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇

tamara, 2-night trip

6/10 Good

Jul 4, 2025

It was a little noisy, you can hear your next door neighbours in the other room. Other than that the room was clean, the breakfast was fabulous and the spa experience was amazing

2-night trip

8/10 Very good

Apr 10, 2025

Comfortable

After a few initial hiccups with admin and maintenance - we enjoyed the Coastlands experience that we had become accustomed to. The GM and fontline manager went out of their way to ensure that the remainder of our stay was comfortable.

Michelle, 2-night trip

10/10 Exceptional

Dec 23, 2024

Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative.

Motalane, 4-night trip

6/10 Good

Nov 17, 2024

I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine. The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days.

John, 1-night trip

10/10 Exceptional

Oct 28, 2024

Staff are super friendly

Ophila, 7-night trip

10/10 Exceptional

Jan 12, 2023

Amazing

2/10 Poor

Jun 13, 2022

BAD SERVICE AT CHECK IN

very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN

Mrs N, 2-night trip

2/10 Poor

Jan 10, 2022

The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price

Obey, 2-night trip

2/10 Poor

Nov 18, 2021

Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.

Abdoul, 2-night trip

2/10 Poor

Aug 5, 2021

Very disappointed

For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.

Moutie, 2-night trip

10/10 Exceptional

Aug 3, 2021

Good stay

It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :)

Nadia, 2-night trip

10/10 Exceptional

Jun 6, 2021

Pleasant stay

Amazing hotel indeed a place to be, will visit again

Thembeka, 2-night trip

4/10 Fair

Feb 24, 2021

Durban Business stopover

Sadly a little tired of a property. Shower had no pressure. Was a little disappointed with the whole set up.

1-night trip

8/10 Very good

Jan 27, 2020

Five star quality

Everything was amazing, i will definitely go back.

Felicia, 1-night trip

6/10 Good

Dec 28, 2019

Upgrade the tv and channels,generic

The hotel is quite classy and u expect everything to be classy in the rooms.The tv channels and tv in the room must be upgraded. If you have kids they get bored. Remotes dont work. Tv channels dont work. Airconditioning is very noisy. The room plugs trip very easily. They are aware of the electricity tripping issue, upto them to resolve it. Otherwise a good hotel. Comfortable in the room. Very clean and the staff are ever willing to help. Good service

3-night trip

4/10 Fair

Dec 2, 2019

Appaulling

1stly, when we arrived from jozi, my husband had to sit in the vehicle until there was parking available so basically waiting there for some1 to decide to leave. When we did reach da room, we opened the door and was hit with a stench, it came from the toilet. We had to open windows to get rid of it.. the room itself was really small but I guess its wat was meant by a standard room but the condition of it was terrible. There were stains on the wall and on the lampshades. The curtains were ripped in certain places, the bed totally uncomfortable, and there was a globe just laying around on my pedestal.. I awoke in da morning with serious back pains n so did my husband.never again.. What kind of made up for the terrible experience was the breakfast and the staff serving there plus the helpful security guards. Thank you guys. I gave it a 2 star cos of you guys.

1-night trip

4/10 Fair

Nov 4, 2019

Hotel requires a revamp. Looks tired.

I stayed at the hotel due to its convenient location and price point. I have stayed at the hotel before. It has been a while since my last stay and I found that the hotel has deteriorated quite a bit. It seems to lack any sort of maintenance. Very run down and not 4 definitely star. Room safe was not working, but I was too tired to call and have my privacy invaded while they repair it. Couldn't get hold of reception telephonically to enquire about a different matter. Had to call a few times. Breakfast service was good. Generally hotel requires a revamp.

1-night trip

10/10 Exceptional

Oct 18, 2019

amazing place

1-night trip

10/10 Exceptional

Oct 1, 2019

we had a lovely stay,Manager farouk was very hospitable,Thanks we will be back

Mohamed Riaz, 2-night trip

10/10 Exceptional

Sep 3, 2019

Best Accomodation

It was awesome

Tebogo, 4-night trip

10/10 Exceptional

Jul 1, 2019

Lovely ambience

Lovely, clean and tidy rooms. Wonderful, helpful hotel staff. Quiet neighbourhood too. An awesome experience overall.

Bongani, 2-night trip

10/10 Exceptional

Jun 12, 2019

Warm welcome at the majestic coastland Musgrave ho

We enjoyed our stay and the staff was fantastic... i understand that our stay happened during the Hotel renovation and there were some unavoidable dirt affecting some parts of the reception area and the exit but the hotel staff and management made sure that is kept to the minimum. The carpets also needed some thorough cleaning also the shower glass was not cleaned properly. Besides those blemishes I would recommend the stay to anyone who wants to book at the hotel... I also loved the view from the balcony, magnificent.

LAMBREY, 3-night trip

Coastlands Musgrave Hotel

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Deluxe Rooms with Balcony, upper floors (4-5) with Shower

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