6/10 - 좋아요
2024년 11월 15일
Nice hotel that lacks service
The hotel is relatively new and in nice condition. The rooms are clean the bed was comfortable. Our initial view was positive especially with the front desk uppn arrival but there were several little things that were irritating. First, the hair dryer was broken. Then they didn't come after our first night to clean the room. When I went to the desk that evening after being gone for 8 hours, the person at the front desk insisted that we must have left the do not disturb sign on the door, which we did not. She gave me a new set of towels upon request but it was her insistent position that I found rude. Why debate a customer? The second night was filled with loud noises where patrons were running and stomping on floors all night. To add to that, our room faced the freeway onramp which was loud. Hard to get a good nights sleep. Sprinkle a few non functioning electric and USB plugs and that completes the picture. It wasn't horrible but we'll be trying another hotel next we visit family.
Michael
Michael 님, 2박 여행
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