Nasty Staff with Nastier Work Ethics; NEVER AGAIN!
This reservation was made to visit with a friend who was attending the same rabbit show that I was attending. At the last moment, I had a medical emergency that prevented my attendance, but my friend was still going. When she showed up to check in, a black man wearing a mask was very rude to her and wouldn't allow her to check in. No call was made to the number on file. No message was sent to me (since I made the reservation). But my friend was treated so badly that she had to find a room elsewhere. I was embarrassed and angry to learn that she had been treated so poorly. I'm not just angry and embarrassed, but I'm absolutely shocked to have a hotel chain that I frequently use disappoint me so terribly. I was charged for a room that no one even got to utilize. I sincerely hope that charge for one night was worth destroying a customer relationship. I will never darken the doorstep of a Red Roof hotel again. Disgraceful.
Dannie
Dannie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Great place and location.
Great place to stay. Good facilities and large rooms. Friendly staff.
Phil
Phil ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 5์ผ
Wasnt the best
The people were nice, but the room was horrible conditions and smelled so bad. I did not get good sleep at all, did not feel comfortable.
Shyanne
Shyanne ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
kimberly
kimberly ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 18์ผ
Luis
Luis ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 14์ผ
We stayed for 2 night and was only provided two towels. We had 4 guests in our room. And when we asked for more we were told we are only allowed 2 for the whole visit.
Hannah
Hannah ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 6์ผ
Albert
Albert ๋, 2๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 28์ผ
Management were terrible
Denise
Denise ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 15์ผ
Horrible. There were roaches, dirty sheets, bad odor, no toliet paper, no shower curtain, and once we got the shower curtain the bathroom flooded. The after hours person came in smelling like weed and was no help. Had to leave and change hotels. Was supposed to be there for 3 days, only stayed one. Manager refuses to refund me the money, only one day. Rude manager. Never again.
Kim
Kim ๋, 3๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
Michael
Michael ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 13์ผ
Do Not Stay Here
The closet door handle came off in my hand, the kitchen cabinets were hanging on with only one hinge, there no toilet paper in room, no phone to call service desk, and the room had a very strong smell of bleach.
Debra
Debra ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 11์ผ
Scott
Scott ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 11์ผ
The room smells like cigarettes... the area around the hotel its horrible and the have construction right on front of the building and you can't sleep with the noise ... we will definitely come back to covington because we love it but we will definitely stay in another hotel ...
Erised
Erised ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Alesia
Alesia ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 2์ผ
Breakfast was NOT included. But for the price I guess you get what you pay for.
Adriana
Adriana ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 29์ผ
Extreme dirty and sticky floorโฆ
Lloyd
Lloyd ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 28์ผ
We found multiple roaches, beds didnโt have clean linens. When a worker came, she admitted they were infested with roaches!!! We had to find another hotel last minute, and theyโre making it difficult to get a refund.
Amanda
Amanda ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 26์ผ
Naja
Naja ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 25์ผ
blankets with holes in them, broken lock. windows that wonโt open. the place smelled like cigarettes and the bed had stains on them. horrible place and feels unsafe. never go here
Jarrett
Jarrett ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 23์ผ
Scott
Scott ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 18์ผ
Naja
Naja ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 17์ผ
Rooms were nasty had mold in the bathroom floor had soft spots in it the dresser was broke wouldnt stay closed almost fell on my son fridge had grease all over the side of it
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 16์ผ
Overnight stay
Very nice people
Holly
Holly ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 16์ผ
Awful!!!!
We were giving 2 towels and one rag for 4 please, when asking for more tp we were told we had to buy our own
I will NEVER STAY HERE AGAIN