Pros: location is very neer with hoankiem lake, room degisn and lobby are nice.
Cons: no membership system, tiny room, no professional concierge staff.
The old quarter is one of hanoi's main tour sight, and in this area 5starts hotels are this and Sofitel(four seasons is underconstruction next this hotel). And design also unique and especially woman like hotel. However room size is small, and hotel called taxi is more evpensive than grab taxi price(use Grap in Vietnam), and no chain hotel so don't have membership system, I recommend use with third party discount coupons. Totally this hotel is little bit insufficient with 5starts grade.(Hanoi don't have enough 5starts hotel so grade is generous with hotel grade).