Set in the heart of Hilo, near Coconut Island Park and Port of Hilo, is the charming Hilo Reeds Bay Hotel. Unwind by the outdoor pool or on a sun lounger, then retreat to your cozy room with kitchenette and flat-screen TV. The helpful staff has left a lasting impression on previous guests.
Liliuokalani Park and Gardens - 12 min walk - 1.0 km
Coconut Island Park - 14 min walk - 1.2 km
Bayfront Park - 2 min drive - 1.9 km
Port of Hilo - 3 min drive - 1.9 km
Getting around
Hilo Intl. Airport (ITO) - 7 min drive
Restaurants
Ocean Front Kitchen - 16 min walk
Verna's Drive In - 8 min walk
Ken's House of Pancakes - 9 min walk
Sakura - 12 min walk
Hilo Lunch Shop - 18 min walk
About this property
Hilo Reeds Bay Hotel
At Hilo Reeds Bay Hotel, you'll be just a 5-minute drive from Port of Hilo and Coconut Island Park. Guests can enjoy the outdoor pool, and hiking/biking trails and snorkeling are nearby. Also, Hilo Shopping Center and Hilo Farmers Market are just a 5-minute drive away. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
What to do
Hiking/biking trails nearby
Snorkeling nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Pool loungers
Facilities
1 building/tower
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Tile flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Food and drink
Refrigerator
Microwave
Kitchenette
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
State tax ID - W20358722
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The guestrooms at this hotel are not accessible to wheelchairs at this time.
Also known as
Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo
Frequently asked questions
Does Hilo Reeds Bay Hotel offer free cancellation for a full refund?
Yes, Hilo Reeds Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilo Reeds Bay Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hilo Reeds Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hilo Reeds Bay Hotel?
Sorry, there's no onsite parking at Hilo Reeds Bay Hotel.
What are the check-in and check-out times at Hilo Reeds Bay Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilo Reeds Bay Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and snorkeling. Hilo Reeds Bay Hotel also has an outdoor pool.
Does Hilo Reeds Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Hilo Reeds Bay Hotel like?
Hilo Reeds Bay Hotel is a short 10-minute walk from Liliuokalani Park and Gardens and 10 minutes' walk from Coconut Island Park. Travelers love the hotel's prime location.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.2
Amenities
8.8
Staff & service
7.2
Property conditions & facilities
Guest review summary
What guests liked
The hotel is located next to a beautiful beach park with lovely views and easy walking access. (14 reviews)
Convenient access from the airport was a major advantage for guests. (9 reviews)
The pool was well-maintained, refreshing, and offered a nice view of the bay. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Location
Air conditioning
Elevator
Bed
Kitchenette
Water
Ocean
Reviews
Verified
8/10 Very good
Mar 31, 2026
Very near to airport and nice view of pacific ocean
pavan kumar
pavan kumar, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Perfect for our short stay. Will book again soon. Love the view and kitchenette helps
Gaylyn
Gaylyn, 2-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Friendly staff, clean room
Hwa Young
Hwa Young, 1-night trip
Verified
8/10 Very good
Apr 12, 2026
WiFi could be improved significantly. Staff is very friendly, helpful, and accommodating.
Maia
Maia, 3-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Reeds Bay Hotel is comfort at home, love it. The only issue was tv has no cable.
Naomi
Naomi, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Clean room, convenient location
Masood
Masood, 2-night trip
Verified
8/10 Very good
Mar 5, 2026
Great Harbor View. Feel asleep listening to the sound of the waves
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Very friendly staff, super clean accommodations and extremely convenient location.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Very friendly atmosphere and awesome customer service. Room was very roomy and comfortable.
Leslie
Leslie, 1-night trip
Verified
4/10 Fair
Apr 12, 2026
Easy to find, wouldn't say it was super secure. You are informed there is no wifi in the rooms but it's also a dead zone so there's no reception for phone service too. Staff is friendly and sincere.
HISAE
HISAE, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was cool, staff was great 👍
Leialoha
Leialoha, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Great helpful staff and location
William
William, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2026
It was overnight only but it was sufficient. Big rooms with mini kitchen. Building is old, but location is great.
Jeneth
Jeneth, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
The room was spotless, the staff was kind and courteous. While it may not be the premiere hotel in the area, we slept very well, felt safe, and everything was extremely clean and well taken care of, For a short stay in Hilo, I recommend the Bay Reed.
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Friendly staff, lovely location, easy check in
Jay
Jay, 1-night trip
Verified
8/10 Very good
Jan 23, 2026
Great room and beds. View of the bay was excellent. Comfortable room but older hotel
Werner
Werner, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Check in easy and fast, room clean and amenities perfect. If you’re not looking for luxurious and fancy, this is the perfect place to stay. Great location too. Can’t wait to return
Gaylyn
Gaylyn, 3-night trip
Verified
8/10 Very good
Jan 15, 2026
The rooms are clean and a it's a quiet place to rest. Very short trip!
Nickawanna
Nickawanna, 2-night trip
Verified
8/10 Very good
Jan 28, 2026
Clean room and friendly staff. Was not expecting housekeeping to come midstay which was a pleasant surprise
Allen
Allen, 2-night trip
Verified
8/10 Very good
Feb 3, 2026
Room was clean and comfortable. Plenty of towels. Would give five stars of there were an elevator but overall it was lovely for a cheap overnight.
Charmingly, they still use actual room keys rather than keycards, which I enjoyed.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
It was a good stay easy check in .
Clean rooms and staff was awsome
Nadine
Nadine, 1-night trip
Verified
8/10 Very good
Jan 30, 2026
Clean hotel, good sized room. Nice view. Could really use some decoration in the room and hallways or at least some color on the walls. Very convenient / nice location close to the airport. However, planes landing or taking off was very loud, so bring ear plugs or plan to start your day early (about 6:30AM)
Lauralyn
Lauralyn, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
This isn't an elegant hotel, but we thought it was very good for the money we paid. It's located between 2 parks (1 right next door, the other about 1/2 mile in the other direction.
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Clean room! Great start! Easy late check in. Parking was difficult if you came back late and shower was small. Regardless we had a great time.
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Beautiful view from the lanai. Room was comfortable and had everything I needed