The room was clean & the bed was soft but thats about all. The lady who was there at checkin was fantastic, the overnight person was rude & acted like we were interrupting her. I purchased the room for my son & his new baby and wife. He is military & just got back from 3 yrs overseas. They had just spent 30 hours on multiple flights & it was 2 am by the time we got them in their room and settled. They were exhausted but starving & bought microwave meals from the lobby to eat. Cost them the price of a fancy restaurant. When we went to use their microwave to heat it up, it wasnโt working. I went down to speak with the person at the desk. She was very rude and just acted like I was interrupting her personal phone call she was on. I explained the situation and asked if someone could come look at it or if we could please get another room. She didnโt even attempt to come up to the desk, she barely stepped out of her office area and immediately said no. They didnโt have maintenance available until morning, ok, understandable. No, they didnโt have any other rooms available, even though she didnโt even attempt to check the computer to confirm it. She did offer to heat the food for me in their employee kitchen but I couldnโt be there to see her do this. She was also very rude to my son and dil when they purchased the food. She clearly is only there for a paycheck and cares nothing about the customers or her job. We will never stay here & would recommend that you donโt either.
Michelle
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
8/10
Jennifer
1๋ฐ ์ฌํ
10/10
Antondre
1๋ฐ ์ฌํ
6/10
Christine the Assist Manager is very unprofessional. We asked her why didnโt our room get cleaned. She replied with a really bad attitude totally unacceptable. This was my 2nd stay at this hotel and I WILL NOT be rebooking. We are here for a death mad she was very cold.
Maryanne
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Sohail
2๋ฐ ์ฌํ
10/10
Great hotel
Sohail
2๋ฐ ์ฌํ
4/10
Checked it around 4:30 on friday after a couple hours i asked staff for a fan due to the room not cooling off. By 10:30 we had to pack all our belonging and be transferred to another rooom due to the room not cooling off. Once transferred we notice Saturday that the microwave did not work. And come 2am sunday morning the AC in our new room stopped working. Staff was friendly and helpful but this facility definitely needs some upgrades. The sofa bed that my kids slept on had so many unknown stains on top of that the bed was so hard i had to ask for multiple blankets to soften the bed up for them. Over i was dissatisfied with my over all stay at this location.
Vanessa
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Property was nice a d covenant to the highway and close to shopping breakfast was also out standing
David
4๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Cindy
3๋ฐ ์ฌํ
6/10
Behnam
4๋ฐ ์ฌํ
10/10
Samantha
1๋ฐ ์ฌํ
8/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
10/10
Clean and quiet nice stay
Johnathan
1๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Comfort
Ronggang
1๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Very good
Ronggang
1๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Luis
1๋ฐ ์ฌํ
8/10
The hotel is very nice, easy to get to and the rooms are spacious and quiet. I only have one complaint - the breakfast. It was pretty bare and basic. Not very much offered. I was really disappointed in comparing it to the Hyatt Place in Garland that I usually stay. I like the hotel accommodations better than Hyatt, but that breakfast could be a deal breaker.