So many amazing things about the hotel but a few very avoidable niggles let it down. We stayed in the villas and the accommodation is incredible, we travelled as a family of 4 and loads of room, seperate sleeping rooms and the bathroom was great!
The slight let down was the air con wasnโt working in the bedroom - these things happen but the response was a bit poor. We had to ring twice for it to be noted, then a technician came & looked at it and said itโs fine (it wasnโt!). After an hour of conversation with the main reception we got a fan and an offer to move villas the next day. Again, not bad but the move was to be fully done by ourselves - at this point, everything was unpacked and would have lost hours moving.
Other issues were minor, such as the kids club being relocated to a small room vs the great space on the website and having to ring multiple times to get a cleaning service.
Overall, hotel was great, would 100% recommend the villas vs standard accommodation but donโt expect Sani/Ikos levels of service.
Alan
6๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Es war gut, geht aber besser bei 5 Sternen.
Monika
7๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Amazing hotel and the staff were fabulous
Christian
9๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Lovely hotel with great friendly staff !! Villa we stayed in was well worth the money !
Jay
3๋ฐ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
12๋ฐ ์ฌํ
8/10
B
3๋ฐ ์ฌํ
10/10
caroline
4๋ฐ ์ฌํ
10/10
Beverly
3๋ฐ ์ฌํ
10/10
From the moment we arrived, we felt welcomed. Our stay was everything we wished for.
Jannith Chit Ying
7๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Superb from start to finish. Amazing staff, food and activities.
James
7๋ฐ ์ฌํ
10/10
Amazing stay loved every minute canโt wait to return!
MISS ROZENBROEK
7๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
I had to go to hospital as my hip collapsed and I canโt think of anywhere where the hotel staff could have been more kind and caring. I will never be ale to thank them enough. The hotel is wonderful. Thank you everyone who has helped
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
7๋ฐ ์ฌํ
10/10
just simple. it was really really fantastic what i ever had. strongly recommend!!!