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Serenity Villa Hotel

3.0 star property
Hotel located steps from St. Joseph's Cathedral of Hanoi

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Photo gallery for Serenity Villa Hotel

Exterior detail
Deluxe Room | Living area | Flat-screen TV
Exterior detail
Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing
Exterior detail
Nestled in the heart of Hanoi, Serenity Villa Hotel offers a tranquil retreat with continental breakfast and free WiFi. Explore the nearby St. Joseph's Cathedral and Hanoi Old Town Night Market or unwind on the sun-kissed terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Serenity Villa Suite

Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing

Serenity Villa Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, soundproofing

Family Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 18 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Serenity Villa Hotel

When you stay at Serenity Villa Hotel, you'll be in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a 15-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 17.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi

Frequently asked questions

Does Serenity Villa Hotel offer free cancellation for a full refund?

Yes, Serenity Villa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Serenity Villa Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Serenity Villa Hotel?

Sorry, there's no onsite parking at Serenity Villa Hotel.

Is airport shuttle service offered by Serenity Villa Hotel?

Yes, an airport shuttle is available. The charge is USD 17.00 per vehicle one way.

What are the check-in and check-out times at Serenity Villa Hotel?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is noon.

What's the area around Serenity Villa Hotel like?

Serenity Villa Hotel is a short 8-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.

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Serenity Villa Hotel Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Good

Nice location, needs a revamp!
Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Quiet hotel clean in great location
I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good peaceful hotel in great location
I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Nice hotel in the old quarters.
We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Not what expected.
The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.
This review was submitted before 2018 and has not been verified.

6/10 Good

Situé pas loin de l'église.
Bien situé dans une impasse calme, pas d'accès de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'était pas terrible, beaucoup de lacunes pas présentables comme sur les photos... Mais bon, c'est passable !
This review was submitted before 2018 and has not been verified.

8/10 Very good

ideal um die Altstadt Hanoi's zu erkunden
-ideal um die Altstadt zu Fuß zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme möglich -die Abholung vom Flughafen Bahnhof hat super geklappt
This review was submitted before 2018 and has not been verified.

4/10 Fair

가격대비 추천하고 싶지 않은 호텔입니다.
가격대비 절대 추천하고 싶지 않은 호텔입니다. 첫날 오버부킹으로 동급의 다른곳에서 1박을 하게 되었고 다음날 체크인하는 불편함이 있었으며 체크인해보니 오히려 1박 했던곳 시설이 더 좋았으며, 위치는 주변 성요셉성당과 인접하여 편리, 식사는 생과일 쥬스와 별도 추가 메뉴만 그럭저럭이었음. 직원들은 대체로 친절하나 만족할 정도는 아니며, 청소는 매우 깨끗하게 하나 시설이 너무 노후하고 결정적으로 수압이 너무 낮아 불편했음. 주변 시당들은 평범하나 외국인 상대 가게여서 인지 가격대비 비싼편임. 절대 추천하고 싶지 않은 호텔입니다.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel with central locatiin
The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.
This review was submitted before 2018 and has not been verified.

8/10 Very good

convenient
easy to go to the main attractions nice staff spacious rooms
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

快適なホテルです
ホアンキエム、旧市街エリアには、たくさんのホテルがありますが、部屋の広さ、清潔さなど、同価格帯のホテルと比べて、より快適な部屋でした。 wifiの接続も問題なく、シャワーのお湯も途中で切れることもなく、最後まで使えました。
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long
This review was submitted before 2018 and has not been verified.

8/10 Very good

Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Very Good Location, Nice Staff
The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.
This review was submitted before 2018 and has not been verified.

6/10 Good

Perfect place for the budget traveling couple
Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Serenity villa
Very polite and helpful staff, walking distance to everything.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Qualité/prix
L'hôtel est situé dans le vieux quartier, plus spécifiquement le "backpacker area". Plusieurs Resto à proximité. Les gens de l'hôtel sont très aimable et serviable. Pour ce qui est de la chambre grande, propre et bien équipée. Mais il y a beaucoup de bruit (Klaxon, construction)
This review was submitted before 2018 and has not been verified.

8/10 Very good

Very good
The hotel was very clean and comfortable to stay for a night. The service was very good. Everyone was very friendly! Thank you
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Lovely hotel but don't go to Vietnam
Loved the hotel, the first night they were over booked so was sent to a bin hotel (this is common in Vietnam, sometimes it's a scam but this was a genuine mistake) they made up for this of the stay by giving me a free room upgrade. The staff at the hotel lovely and couldn't be more helpful :-) Vietnam is an interesting place, I wouldn't return due to the level of scams and most residences see westerners as cash machines with no soul. Thailand, Taiwan and Cambodia are much nicer places for tourists and almost just as cheap :-) Most market sellers will attempt to overcharge you, don't even bother unless you have a Vietnamese person with you to get you the correct price. Seeing the chaos of Vietnam could be worth it, but I didn't find it enjoyable or pleasant.
This review was submitted before 2018 and has not been verified.

8/10 Very good

가격대비 최고 호텔
위치가 조용하고 객실은 매우 깨끗하고 조식이 매우 좋았음.
This review was submitted before 2018 and has not been verified.

8/10 Very good

처음엔 찾기가 좀 어려웠지만 위치는 아주 좋다. 와이파이도 훌륭하다. 직원들이 매우 친절하고 도움을 많이 주었다. 침구에 머리카락(내것이 아닌것이 확실) 뭍어 있어서 약간 아쉬웠지만 객실도 깨끗하고 전반적으로 매우 훌륭하다.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Unglaubliche Lage mitten in der Altstadt
Am Ende einer Seitengasse einer Nebengasse...zentraler ist kaum möglich! 2 Minuten Laufweg zur St. Joseph Kathedrale, 5 Minuten zum See, alle Arten von Shops, Suppenküchen und Restaurants in direkter Umgebung, die Lage ist unübetroffen! Das Hotelpersonal ist sehr freundlich und unglaublich hilfsbereit. Toller Service, Frühstück lecker. Mehr können drei Sterne auch in Deutschland nicht bieten (eher weniger...auf jeden Fall was den Service betrifft...)