6/10 - 좋아요
2024년 11월 16일
NOT HONEST
I understand that places all have different refund policies. I called more than enough notice to try and cancel my second night without penalty. The property owner told me that no one from Hotels.com tried to contact her when ya’ll tried in my behalf to contact the property. I then received an email from ya’ll at Hotels.com saying the property owner denied the request to cancel. My issue is just be honest with me rather than saying Hotels.com never contacted you as the property owner. 😡
Thomas
Thomas 님, 2박 출장
Hotels.com 실제 이용 고객 후기